Privacy Policy

Last updated: 16 October 2025

We don’t sell your data. We don’t track you. We don’t run ads.

We only collect what’s needed to make Screenity work, and you’re always in control.

Got questions? → [email protected]

Who We Are

Screenity is built by Serial Labs Ltd, a small UK-based company.

We host our infrastructure in the EU, only work with vendors who meet strong EU/UK privacy standards, and collect the bare minimum needed to run the app.

What We Collect (and Why)

Account

  • Name – Personalises your dashboard and emails
  • Email – Needed for login and account setup. We may also use it to send you a one-time email when your video finishes rendering, containing a secure download link.
  • Google account info – Only if you sign in with Google (name, email, avatar)

Videos

  • Videos, edits, settings – To record, edit, and share your work
  • Temporary local storage – Edits are saved briefly in your browser (IndexedDB) for autosave and undo/redo. These are automatically synced to our servers after a short delay
  • Aggregated, non-identifying view counts per video – Basic stats per video (no tracking, no IDs)

Technical

  • IP address – Used briefly to stop spam/abuse (e.g. rate-limiting); then discarded
  • Support messages – Only when you reach out via our contact form
  • Crash reports – To keep Screenity stable and fix bugs, we collect basic error logs via a self-hosted Glitchtip instance. This includes technical info like browser version, page URL, and error messages. We do not capture or send any videos, transcripts, or user content. Glitchtip is hosted on our own EU-based server (Hetzner) and does not share data with third parties.

Legal Grounds (GDPR)

We process your data based on:

PurposeLegal Basis
Creating and managing your accountContract (Art. 6(1)(b))
Editing and storing videosContract (Art. 6(1)(b))
Billing and paymentsContract (Art. 6(1)(b))
Customer supportLegitimate interest (Art. 6(1)(f))
Abuse preventionLegitimate interest (Art. 6(1)(f))
Google Drive integrationConsent (Art. 6(1)(a))
Error tracking & crash reportsLegitimate interest (Art. 6(1)(f)) – to maintain service stability

Where Your Data Lives

Core infrastructure (EU-based)

  • Hetzner – Hosting, DB, video rendering
  • Bunny.net – Encoding, CDN, video storage

Essential services

  • Scaleway – Sends transactional emails, such as passwordless login links and one-time emails with download links when a render is complete
  • Paddle – Our Merchant of Record. Handles billing, subscriptions, and VAT/GST compliance. Paddle acts as an independent controller for billing data when processing payments and issuing invoices.
  • Tally.so – Contact and support forms. When submitting a support request, your email and name may be prefilled via a secure link to improve support response times. Tally.so does not store this data beyond processing the form, and we do not reuse or share it elsewhere.
  • Google OAuth – Optional login method. We only request your basic profile (name, email, and avatar), no additional scopes.

Chrome Extension Privacy

You can use the Screenity Chrome extension with or without an account.

Free Users

  • All data stays local on your device
  • No account, no backend, no tracking
  • If you connect Google Drive, we only use your token when you click “Save to Drive”. We use Google APIs only to provide this feature, and we do not transfer Google user data to third parties except as necessary to provide the service.

Paid Users

When you subscribe to a paid plan, we enable cloud features that require uploading and processing your content — including:

  • Video uploads to Bunny.net for cloud storage, playback, and sharing
  • Audio uploads for transcription and captioning via our EU-based servers
  • Storage of transcripts and edits so you can access them across devices

We only collect this data to provide the paid features you’ve opted into — and we never use it for anything else.

You log in via our website. We store a secure session token locally in your browser to unlock your paid features inside the extension. The extension itself only records. All uploads and syncs follow the same privacy model as the web app.

Free Trials

If you start a free trial, we store basic account and payment info (via Paddle) to prevent repeated trials or abuse. This does not affect your privacy — it ensures fairness for all users. Paddle handles all billing data securely and complies with GDPR, CCPA, and international standards.

Cookies & Local Storage

  • Session cookie – Only used to keep you logged in
  • IndexedDB – Local storage for unsynced edits
  • Paddle checkout uses essential cookies to process payments and prevent fraud; these are strictly necessary and not used for tracking.
  • No marketing cookies, no tracking, no fingerprinting

Website Analytics

We use a self-hosted instance of Umami to collect basic analytics on our landing pages (like page views and language selection). This setup is fully hosted on our own EU-based server and does not use cookies, store IP addresses, or collect any personal data.

Umami helps us understand what’s working — without tracking you. It doesn't fingerprint devices, and no data is shared with third parties.

Your Rights

You're in control. You can:

  • View, update, export, or delete your data
  • Ask for a copy of your data
  • Withdraw consent at any time

If you're in the EU or UK

You also have the right to:

  • Access, correct, or delete your data
  • Restrict or object to processing
  • Data portability
  • File a complaint with your local data protection authority

If you're in California

You have the right to:

  • Know what we collect and where it comes from
  • Access or delete your data
  • Correct inaccurate data
  • Say no to data sales (we don't sell any)
  • Not be treated differently for using these rights

Just email us: [email protected]

How Long We Keep Things

Type of DataHow Long We Keep It
Account & videosAs long as your account is active + 30 days for recovery
Deleted accountsWiped within 30 days
Local browser storageStays on your device (unless you delete it)
Billing info7 years (required by UK tax law). Invoices and payment records are retained by Paddle (our Merchant of Record) to meet legal obligations.

International Transfers

Most of your data stays in the EU.

Paddle.com Market Ltd is registered in the UK and processes payments on our behalf globally. Because the UK is now outside the EU, Paddle relies on Standard Contractual Clauses (SCCs) and additional safeguards to ensure that personal data transferred from the EU to the UK (or to Paddle’s sub-processors outside the EU/UK) remains protected under GDPR-equivalent standards.

Business Transfers

If Screenity or Serial Labs Ltd is involved in a merger, acquisition, bankruptcy, or sale of assets, your data may be transferred to the acquiring entity. We will notify you via email or through the platform before any such transfer occurs and before your personal data becomes subject to a different privacy policy.

Security

We take privacy and security seriously:

  • Encryption (at rest + transit)
  • EU-based infrastructure
  • Strict access controls
  • No third-party trackers

Age Requirements

Screenity is for users 13 and older. Let us know if a child has submitted data—we’ll delete it.

Do Not Track

We don’t track anyone.

We don’t use cross-site tracking, so your browser’s DNT setting doesn’t change behavior.

Policy Updates

We’ll notify you of major changes via email or in-app.

You can always find the latest version at screenity.io/privacy-policy.

Contact

Need help or have a privacy question?

For GDPR or CCPA-related matters, email us at [email protected] and include "Privacy Request" in the subject.

For more details on using our services, see our Terms of Service.

Serial Labs Ltd

Registered address:
71-75 Shelton Street
Covent Garden
London
England
WC2H 9JQ

This Privacy Policy is governed by the laws of England and Wales. By using Screenity, you consent to the practices described above.

We don’t appoint a Data Protection Officer, but we'll always take your concerns seriously and respond.