Terms of Service

Effective date: 25 September 2026

Welcome to Screenity! By using our product, you agree to these Terms of Service (“Terms”). If you don’t agree, please don’t use Screenity.

Questions? → privacy@screenity.io

Who Can Use Screenity

You must be at least 13 years old to use Screenity. If the law where you live requires a parent or guardian's permission to use Screenity or agree to these Terms, you must have that permission. To buy a paid subscription, you must have the legal capacity to make the purchase or have a parent or guardian do so on your behalf.

By using Screenity, you confirm that:

• You are legally allowed to enter into this agreement
• You are not subject to any applicable sanctions or export restrictions
• You will use Screenity in compliance with all laws

What Screenity Offers

Screenity lets you:

• Record your screen, camera, and microphone
• Edit and share videos via our web app (paid users only)
• Use our open-source Chrome extension

We aim to provide a privacy-first experience. However:

• Features may change or be removed at any time
• We do not guarantee uninterrupted service or permanent data availability

Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your data.

Free vs Paid Access

Free Users (Extension Only)

• No sign-in required
• Recordings are stored locally in your browser
• If you connect Google Drive, we only access it to upload videos you explicitly choose to save - nothing is accessed otherwise

Paid Users (Web App)

• Must sign in and purchase a subscription (or start a free trial)
• Cloud features include autosave, editing, and sharing functionality
• Google Drive is not used or required in the paid version

You will be prompted to subscribe before using premium features. Some users may be eligible for a free trial. Trials are limited to one per customer, and misuse (e.g., creating multiple accounts to access repeated trials) is not permitted.

Payments, Subscriptions, and Refunds

• Payments are handled by Paddle, our authorized reseller and Merchant of Record. Paddle.com Market Ltd (UK) sells Screenity on our behalf and is responsible for billing, tax (VAT/GST) collection and remittance, and issuing compliant invoices. Paddle acts as an independent controller for billing data when processing payments and issuing invoices.
• Taxes may be added at checkout depending on your location and tax status.
• We may change subscription prices. Any change to the price you pay applies from your next renewal, and we'll give you reasonable notice by email beforehand so you can cancel if you don't want to continue.
• We do not store payment card details. Payments and invoices are managed via Paddle.

Free Trials

• Free trials may be offered to new users for a limited time.
• Trials grant temporary access to paid features without charge.
• Trials are limited to one per customer unless explicitly stated otherwise. We reserve the right to deny or revoke trial access if abuse is detected.
• At the end of the trial period, your subscription begins automatically unless canceled. The renewal price, billing frequency, and when you'll be charged are shown and agreed at checkout with Paddle, and Paddle reminds you by email before a trial converts.

Refunds

• If you're in the EU or UK and buy as a consumer, you may have a legal right to cancel your purchase, usually within 14 days. Paddle is the Merchant of Record and seller, and its Buyer Terms and Refund Policy explain when that right applies and when it can end once you start using what you bought.
• Because Paddle is the Merchant of Record, your purchase is a contract with Paddle, and Paddle's Buyer Terms govern the transaction, including how refunds and chargebacks are processed.
• Separately, and in addition to any statutory rights, we have our own voluntary refund policy: we support refunds within 14 days if premium features (e.g., cloud editing/publishing) haven’t been meaningfully used. Beyond that, refunds are at our discretion. This policy doesn't replace or limit any statutory right. We'll help with any eligible refund request, which Paddle then processes.
• Subscriptions renew automatically unless canceled.
• You can manage or cancel your subscription any time via the Paddle customer portal (link in your receipt/checkout emails). Canceling stops future renewals but does not by itself refund the current period.

Intellectual Property

a. Open Source Licensing

Parts of Screenity are open source:

• Chrome extension (v3.0.0 and above): GNU GPLv3
• v2.8.6 and earlier: MIT License

You must comply with the terms of these licenses when using or distributing open-source parts.

b. Proprietary Elements

The following are proprietary and not open source:

• Web app interface and backend services
• All server-side code, databases, and APIs
• Documentation, branding, UI, and marketing assets

c. Trademarks

“Screenity” and its logos are trademarks of Serial Labs Ltd. You may not use them without permission.

d. Attribution

When redistributing the Chrome extension or modifying it under its license, you must provide proper attribution in accordance with GPLv3 or MIT as applicable.

Your Content

You own your content. That means:

• You retain ownership of videos you create
• We do not access the contents of your recordings unless:
  • You explicitly share them
  • We’re required to by law
  • They are reported to us, or we otherwise become aware of a problem
  • You ask us for help, or we need to recover data or investigate a failed render or upload (for support and maintenance only, never for analytics, training, or content review)
• You must have rights to the content you upload
• Your content must not violate any law or infringe on third-party rights
• You may not use Screenity for illegal, abusive, or harmful purposes

To run the service you've asked for, you grant Serial Labs Ltd a limited, worldwide, royalty-free licence to host, store, reproduce, transcode, transmit, and display your content, only as needed to provide the service (including generating the share links you create). This licence ends when you delete the content or your account, subject to the retention period below. We claim no ownership of your content.

We reserve the right to remove content or suspend access if we believe it violates our terms or applicable law.

You're responsible for the content you record, upload, and share, including having the consent of anyone who appears in it and the rights to anything it contains. You agree to cover Serial Labs Ltd for third-party claims that arise from your content or your misuse of the service, to the extent the claim results from your own breach. Nothing here limits your statutory rights as a consumer.

Comments and Reactions

Some videos allow comments and reactions. Anyone who can watch a video may be able to comment, with or without an account.

• Owners – Can turn comments off for a video and delete comments on it
• Guests – Can delete their own comment for one hour after posting. After that, email us the link and we'll delete it
• Rules – The Prohibited Content rules apply to comments and reactions

Acceptable Use

You agree not to:

• Abuse or overload our systems
• Render or record at commercial scale without a license
• Attempt to reverse engineer or decompile the proprietary web app and backend systems, or access them without authorization (this does not limit the rights you have under the GPLv3 or MIT licence for the open-source extension)
• Impersonate others or harass users

Prohibited Content

These rules apply to everyone who uses Screenity, including people who comment without an account.

You may not record, upload, store, or share:

• Sexually explicit or pornographic content, or nudity intended for sexual gratification
• Content that sexually exploits, endangers, or depicts minors
• Intimate or sexual imagery of a person shared without their consent
• Content that encourages suicide, self-harm or eating disorders
• Content that is otherwise illegal, or that promotes or facilitates illegal activity

We may block or limit usage to protect service integrity.

Account Termination

You may delete your account at any time.

We may suspend/delete your account if:

• You breach these Terms
• We are legally required to do so
• You use the service unlawfully or harmfully
• Payment failures or non-payment (after reasonable notice)

We may delete associated content after account termination.

Reporting and Removing Content

We handle reports under the applicable notice-and-action rules, including the US DMCA (17 U.S.C. §512) and, for users in the EU, the Digital Services Act.

• How to report – Email support@screenity.io with the link to the video or comment, what's wrong, your name and email, and a statement that what you tell us is accurate and in good faith. For copyright, tell us which work or right is infringed. For a report about child sexual abuse material, your name and email are optional, but without an email we can't write back. Please don't attach copies of the content
• Private sexual images – If the problem is a private sexual image of you, or of someone you act for, shared without consent, your report should: give the link to the content; say that it is an intimate or private sexual image; say whether you're the person in the image or acting for them; give an email address or other way to reach you; and confirm that you're reporting in good faith and that it's true to the best of your knowledge and belief. We'll still look at a report that leaves something out, but we may need to come back to you
• How we find problems – We don't scan videos or comments to find prohibited content. The only automatic check is a blocked-word list, applied to comments and guest names when they're posted. Guest names can't contain links. It doesn't look at anything already posted and doesn't hide or remove anything. Otherwise we act when someone reports content to us, or when we otherwise find out about it
• How fast – We look at reports as soon as we can. Reports about child sexual abuse material and private sexual images are marked urgent and go first. For a private sexual image report that meets the requirements, we remove the content within 48 hours, and we look by hand for the same or almost the same content. We can't promise to find every copy
• If we remove something – We may hide a video or comment without deleting it, and we can bring it back if we got it wrong. A restriction has no end date: it stays until we restore it. A removed comment shows “Removed by Screenity”
• What we tell others about a report – If we hide someone's video and we hold their email, we tell them it came from a report. We never tell them, or anyone else, who reported it or what the reporter said. If you reported, we tell you the outcome if you gave us an email
• If it's your video – If we hold your email, we tell you what we did, why and which of our rules or the law it falls under, whether it came from a report or from us, that a person made the decision and no automated tool decided it, and how to challenge it. Where the law allows, you can send a counter-notice, and if it's valid we may restore the content
• If you disagree – Email support@screenity.io with the link and what you think is wrong. You can complain about content you think is illegal, content of yours we removed, or how we handled a report. A person looks again. If we decide the restriction was wrong, we restore the content. Someone who reported a private sexual image can ask us to look again, and we handle that first
• Deleting your own content – Owners can delete their videos and comments

Export Controls

You may not use Screenity in countries subject to sanctions by the UK, EU, or US.

You agree not to export or re-export Screenity in violation of any export control laws or embargoes.

Business Transfers

If Screenity or Serial Labs Ltd is acquired, merged, reorganized, or sold, we may transfer our rights and obligations – including data – to the new owner.

We will notify you before any material changes take effect and ensure your data rights remain protected.

Disclaimers

Except for rights that can't be excluded under applicable law (including, for UK consumers, the Consumer Rights Act 2015), Screenity is provided “as is”, without warranties of any kind. Nothing in these Terms affects your statutory rights as a consumer.

We do not guarantee:

• Uninterrupted access or uptime
• That recordings or videos will be preserved
• That the service is error-free or suitable for your specific needs

You use Screenity at your own risk and should back up important data independently.

Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages (including data loss or lost profits)
• Our total liability is limited to the amount you paid for Screenity in the 12 months before any claim
• Nothing in these Terms excludes or limits liability for fraud, for death or personal injury caused by negligence, or for any other liability that can't be excluded or limited under applicable law, including your statutory rights under the Consumer Rights Act 2015

Third-Party Links

Screenity may contain links to third-party websites.

We are not responsible for their content, privacy practices, or terms.

Data Retention

We retain:

• Paid user videos and account data while your subscription is active and for 30 days after it ends. After that they are eligible for deletion. If you delete your account, we delete your account data and videos
• Free user content only exists locally unless explicitly saved by you to Google Drive
• Reports about content, and our record of what we did about them, for 18 months after the report is closed

Data that expires by itself, such as playback records and diagnostics, is removed automatically. Accounts and content that become eligible for deletion are removed when we run our clean-up, so that can be later than the date they became eligible. We keep data longer only where the law requires it.

Force Majeure

We are not liable for any delay or failure to perform due to causes beyond our control, including:

• Hosting or internet failures
• Government restrictions or legal orders
• Pandemics, natural disasters, or war

Miscellaneous

• Governing Law: These Terms are governed by the laws of England and Wales. If you use Screenity as a consumer, this doesn't take away any mandatory consumer protections you have where you live.
• Dispute Resolution: You agree to try to resolve any dispute with us informally before initiating legal action. If informal resolution fails, disputes will be handled by the courts of England and Wales, except that a consumer may also bring a claim in the courts of the country where they live.
• Severability: If any part of these Terms is found unenforceable, the rest will continue to apply.
• Entire Agreement: These Terms make up the full agreement between you and us.
• Assignment: You may not transfer your rights under these Terms. We may assign or transfer our rights and obligations in the event of a merger, acquisition, or sale.
• Electronic Communications: By using Screenity, you consent to receive communications electronically, including legal notices and updates.
• Changes to These Terms: We may update these Terms from time to time. If a change is material, we'll let you know by email or in the app. Continuing to use Screenity after a change takes effect means you accept the updated Terms.
• Survival: Sections that by their nature should continue after these Terms end (such as intellectual property, disclaimers, limitation of liability, and your content responsibilities) survive termination.

Contact

Screenity is operated by Serial Labs Ltd, registered in England and Wales, company number 16617535.

Registered address: 71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ

For support, legal, or billing issues: 📧 support@screenity.io

support@screenity.io is also our contact point for authorities, for example under the EU Digital Services Act. Write to us in English.