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Web app troubleshooting

Fix recording, editor, playback and sharing problems in the Screenity web app.

Fix recording problems

Fix a recording that will not start, or one that is missing a camera, microphone or computer audio source, in the web app.

Fix editor and saving problems

Fix a project that will not open or save by checking Trash, the save indicator, uploads and your account access.

Fix playback and sharing problems

Find out why a viewer cannot open or play a shared video by checking access settings, passwords, processing and embeds.