# Cancel your subscription

> Cancel your Screenity subscription from Settings, check when your access ends and see what to do if cancellation fails.

Source: https://screenity.io/help/account-plans/cancel-subscription

You can cancel an eligible subscription from the web app.

1. Open **Settings → Billing**.
2. Under **Cancel Pro**, select **Cancel subscription**.
3. Follow the cancellation flow and confirm. Return to Billing to check the cancellation and access date. The status may take a minute to update.

You keep access until the end date shown on the Billing page. See [Trials and subscriptions](https://screenity.io/help/account-plans/trials-and-subscriptions) for what happens to videos and share links afterwards. If you cancel an active subscription or trial, you won't be charged again. If a payment has failed, Billing shows **Payment failed** with an **Update payment method** button, and the unpaid invoice may still be retried after you cancel.

If cancellation fails, you may see an option to open the billing portal. A paused subscription can be managed or canceled there. If the page says your subscription cannot be canceled here, contact support.